Shevington Surgery

01942 483777

Lines open 8:00am – 6:30pm Mon to Fri
Out of hours call NHS 111

APPOINTMENT SYSTEM CHANGES

APPOINTMENTS SYSTEM CHANGES

FROM MONDAY 18TH JULY 2022

 

As from Monday 18th July 2022 the following changes will come into effect:

 

  • The AskmyGP System will open from 7.30 am until 10.00 am each day Monday to Friday.
  • All requests will be triaged by a GP or Clinician, who will decide if the request is URGENT or ROUTINE.
  • URGENT requests will be dealt with on the day, and you will be contacted and offered an appointment, either telephone or face to face.
  • ROUTINE requests will be contacted and offered an appointment, either telephone or face to face, within the next few weeks.
  • After 10.00 am if you need URGENT medical advice before the next working day, within the surgery opening hours (up until 6.30pm), please contact the surgery. Requests for children aged 12 and under after 10.00 am should also be directed to the surgery via the telephone.  These requests will also be triaged and dealt with as clinically appropriate.
  • Routine appointments are also available via the Extended Access Service. These can be booked by contacting 01942 482848.
  • For URGENT medical advice out of hours please contact NHS 111.
  • If you have a medical emergency, please dial 999.

 

These changes have been made following feedback from our patients, staff, and PPG to help improve access and continuity of care.